Privacy Policy

Last Updated: September 2, 2026

Welcome to the official website of Rarevn (www.rarevn.com). We fully understand that in today's digital age, personal privacy and security are among the most critical concerns for every visitor and customer. Whether you are simply browsing our website or deciding to purchase our products, we make this solemn commitment: we will strictly protect the personal information you provide, and treat every piece of data with transparency, prudence, and responsibility.

The global operations, data processing, and all related services of the Rarevn brand website are fully managed by HONGKONG KATE LIMITED as the sole designated data controller and processor. The brand and its operating body adhere to the same strict internal guidelines and compliance frameworks in the field of data protection. Based on their mutual respect for user privacy rights, both parties collaboratively formulate and implement the measures set forth in this Privacy Policy. This means that when you provide personal information to us while using the Rarevn website, HONGKONG KATE LIMITED is the controlling entity of such information and bears the corresponding legal obligations and security responsibilities.

This Privacy Policy is intended to clearly explain to you: what information we collect, why we collect it, how we use it, how we store it, how we protect it, and under what circumstances it may be shared with third parties. Please read and fully understand all contents of this policy before continuing to use this website or submitting any personal information. If you do not agree with any provision of this policy, please discontinue use of this website immediately.

I. Types of Information We Collect

In order to provide you with a smooth shopping experience, process orders, deliver goods, and offer necessary after-sales services, HONGKONG KATE LIMITED collects your relevant information in the following scenarios:

1. Information You Actively Provide
When you register on this website, place an order, subscribe to communications, or contact us via our official email, we may collect the following information that you actively fill in:

• Name (for shipping labels and communication addressing);

• Email address (for order confirmation, shipping notifications, and after-sales communication);

• Shipping address (including country/region, city, street, postal code, etc., for logistics delivery);

• Contact phone number (for carriers to reach you during delivery);

• Order details and payment information (payment information is transmitted via encrypted channels; we only store transaction reference numbers and do not store complete card numbers or account passwords).

2. Information Automatically Collected
When you visit this website, the system may automatically collect certain technical information through cookies and other tracking technologies, including but not limited to:

• Your IP address (anonymized for coarse geolocation and traffic analysis only);

• Browser type and version, operating system, screen resolution;

• Your browsing path on this website, time spent, click behavior, and page interaction records;

• Referring URL (i.e., which website you came from before visiting this site).

The above automatically collected data is primarily used for website functionality optimization, user experience improvement, and traffic analytics, and will not be used to directly identify you personally.

3. Information from Third-Party Sources
If you complete a transaction through a third-party payment platform (such as PayPal or a credit card gateway), we may receive your payment confirmation status and transaction reference number from that payment service provider, but we do not obtain your complete payment account information. Additionally, if you interact with us through social media platforms (such as Instagram, Facebook, etc.), we may obtain basic information from your public profile on that platform, but only to the extent you have authorized to be publicly available.

II. How We Use Your Information

HONGKONG KATE LIMITED uses your personal information for the following limited and explicit purposes:

1. Order Fulfillment
Processing your orders, confirming payments, arranging logistics dispatch, providing tracking numbers, and completing delivery. This is the core purpose for which we collect your information.

2. Customer Communication
Communicating with you via email regarding order status, shipping notifications, delivery exceptions, and after-sales matters. We will not send marketing or promotional emails to your inbox unless you have separately provided explicit consent.

3. Service Quality Improvement
Analyzing website visitation data and user behavior patterns to optimize page design, streamline the checkout process, improve product recommendation relevance, and thereby provide you with a more user-friendly browsing and shopping experience.

4. Legal Compliance and Security Protection
When necessary, we may use your information within a reasonable scope to comply with applicable laws and regulations, respond to legitimate governmental requests, prevent fraudulent activities, or protect the legitimate rights and interests of Rarevn and HONGKONG KATE LIMITED.

5. Customer Support Response
When you contact us via our official email with inquiries, complaints, or suggestions, we will use your contact information and historical order data to accurately understand your issue and provide a targeted response.

III. Data Storage and Protection

1. Storage Location and Retention Period
HONGKONG KATE LIMITED stores your personal information on servers located in secure data centers that employ industry-standard physical and logical security measures. We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, with retention periods varying by information type and business need:

• Order-related information (such as name, address, purchase history) is retained until the order is fully fulfilled and the statutory tax/financial record-keeping period expires (generally several years after the transaction, as required by applicable law);

• Customer service communication records are retained for a reasonable period after issue resolution for future reference;

• Browsing data generated by cookies is retained for shorter periods, subject to your browser settings.

2. Security Measures
We employ the following technical and organizational measures to protect your information from unauthorized access, disclosure, alteration, or destruction:

• Full-site SSL/TLS encryption protocol to ensure secure data exchange between you and our website;

• Internal access control systems, granting access to your personal information only to authorized personnel on a need-to-know basis;

• Regular system security assessments and vulnerability scans;

• Anonymization or encrypted storage of sensitive information (such as payment credentials).

While we make every effort to protect your data security, please understand that any electronic transmission of data over the internet carries inherent risks, and we cannot guarantee absolute security.

IV. Information Sharing and Disclosure

HONGKONG KATE LIMITED promises that, without your explicit consent, we will not sell, rent, or share your personal information with unrelated third parties. However, under the following reasonable and necessary exceptional circumstances, we may share certain information with specific categories of recipients:

1. Service Providers
To achieve order delivery, payment processing, and data analytics purposes, we may share necessary information with the following types of service providers:

• Logistics carriers (sharing recipient name, address, and contact phone number for package delivery);

• Payment gateways and credit card processors (sharing transaction amount and order reference number for payment completion);

• Email sending service providers (for sending order confirmation and shipping notification emails).

All service providers are required to adhere to strict data protection contractual obligations, may only process information as instructed by us, and may not use the information for other purposes.

2. Legal Requirements
If applicable laws, court orders, or government regulatory authorities make valid requests, we may be compelled to disclose certain information about you. In such cases, we will provide advance notice to you within a reasonable scope (unless prohibited by law).

3. Business Transfers
If HONGKONG KATE LIMITED is involved in a merger, acquisition, or asset transfer transaction, your personal information may be transferred as one of the assets to the successor operating entity. In such cases, we will notify you in advance via email or website announcement, and ensure that the successor continues to comply with the substantive provisions of this Privacy Policy.

V. Your Rights and Choices

As a data subject, you have the following rights regarding your personal information held by HONGKONG KATE LIMITED:

1. Right of Access and Correction
You have the right to contact us at any time via our official email to request access to a copy of your personal information that we store, or to correct any inaccurate information.

2. Right of Deletion ("Right to be Forgotten")
Where permitted by applicable law, you have the right to request that we delete your personal information. We will evaluate your request and process it to the extent permitted by law.

3. Right to Withdraw Consent
If we process information based on your consent (for example, receiving non-essential communications), you have the right to withdraw that consent at any time.

4. Right to Data Portability
You have the right to request that we provide your data to you or to a third party you designate in a structured, commonly used, and machine-readable format.

5. Right to Object
You have the right to object to our processing of your data based on legitimate interests.

To exercise any of the above rights, please send a written request via the email address provided in the "Contact Us" section below. We will respond within 30 business days of receiving your request. To verify your identity, we may request necessary verification information to prevent data breach risks.

VI. Cookies and Similar Tracking Technologies

This website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device that help us:

• Remember your language preferences and shopping cart contents;

• Analyze website traffic and user behavior patterns;

• Prevent fraud and ensure account security.

You can manage or disable cookies through your browser settings. However, please note that disabling certain functional cookies may prevent you from using core features such as the shopping cart and checkout functionality. This website does not use cookies for cross-site tracking or to transmit your personal information to third parties.

VII. Children's Privacy Protection

This website and Rarevn products are intended for sale to adults. We do not knowingly collect personal information from minors under the age of 18 (or the legal age of majority in each jurisdiction). If you are a minor, please use this website under the guidance of a parent or guardian. If we discover that we have inadvertently collected information from a minor, we will delete the relevant data as soon as possible.

VIII. International Data Transfers

As Rarevn serves customers worldwide, your personal information may be transferred to countries or regions outside the jurisdiction where HONGKONG KATE LIMITED is located for storage or processing. We will ensure that such cross-border data transfers comply with applicable data protection laws and that appropriate safeguards (such as standard contractual clauses) are in place to protect your data security. Regardless of where your data is transferred, we will uphold the commitments set forth in this Privacy Policy.

IX. Updates to This Privacy Policy

HONGKONG KATE LIMITED reserves the right to revise this Privacy Policy at any time. If we make material changes to how we handle your personal information, we will notify you in advance via website announcement or email. Changes take effect on the "Last Updated" date at the top of this page. We recommend that you periodically review this page to stay informed about our latest privacy protection practices.

Policy Last Updated: September 2, 2026

X. Contact Us

If you have any questions about this Privacy Policy, wish to exercise your data rights, or have any concerns regarding how your personal information is processed, please contact us through the following official channels. The Data Protection Officer at HONGKONG KATE LIMITED will carefully review your correspondence and provide a substantive response within a reasonable timeframe.

Brand Name: Rarevn
Website: www.rarevn.com
Email: ssad41885@gmail.com
Phone: +85263052773

Company Name: HONGKONG KATE LIMITED
Company Address: UNIT E01 10/F WONG KING1 INDUSTRIAL BUILDING NO 2-4 TAI YAU STREET SAN PO KONG KL

HONGKONG KATE LIMITED, as the data controller and processor for the Rarevn brand, is consistently committed to protecting your privacy rights to the highest standards. Thank you for your trust and support.