Terms of Service
Welcome to the official website of Rarevn (www.rarevn.com). This Service Policy is intended to provide you with a clear and transparent explanation of our product attributes, website usage rules, purchase terms, and related legal frameworks. Before using this website or placing any order, please carefully read the full content of this policy. By continuing to use this website or submitting an order, you signify that you have understood and agree to be bound by the terms of this Service Policy.
All global sales, website operations, order fulfillment, and after-sales services for Rarevn products are fully managed by HONGKONG KATE LIMITED as the designated operating entity. The brand and its operating body work together under unified quality standards and service philosophies, building a complete service chain from design and production to final delivery, with the goal of providing a stable and reliable online shopping experience for customers worldwide.
I. Product Descriptions and Information Accuracy
Rarevn specializes in designing and selling a wide range of women's dresses, covering multiple styles, silhouettes, fabrics, and seasonal variations. We are committed to presenting each product as accurately as possible through detailed textual descriptions, size charts, fabric composition notes, and multi-angle photography.
1.Color and Display
We make every effort to reproduce the true colors of our products through professional photography and color calibration techniques. However, due to differences in screen resolution, brightness settings, and color display across various devices, the actual color of the product may vary slightly from what you see on your screen. Such color variations do not constitute product quality issues. Please refer to the actual product received for accurate color.
2. Size Recommendations
Size selection is one of the most important considerations when purchasing dresses online. We recommend that you measure your bust, waist, and hip measurements with a soft tape measure before purchasing, and refer to the size chart provided on each product page. If you still have questions about sizing, you are welcome to contact us via our official email, and we will provide reference suggestions based on your measurements (please note that these suggestions are based on experience and the final decision remains yours).
3. Inventory and Availability
The inventory status displayed on the website is updated in real time. However, in rare cases, overselling may occur due to multiple customers placing orders simultaneously. If a particular item in your order is actually out of stock, we will notify you via email promptly and arrange a refund for that item or assist you in selecting an alternative style. HONGKONG KATE LIMITED reserves the final right of interpretation regarding inventory quantities and product availability.
II. Terms of Use and Website Rules
1. Website Content Copyright
All content on this website, including but not limited to text, images, graphics, logos, videos, audio, design layouts, and software code, is the intellectual property of Rarevn or its content providers and is protected by international copyright laws. No individual or organization may reproduce, republish, distribute, display, or otherwise commercially use any content from this website without the prior written authorization of HONGKONG KATE LIMITED.
2. Account and Personal Information
When browsing this website or placing an order, we may require you to provide information such as your name, email address, shipping address, and contact phone number. You are responsible for ensuring that the information you provide is true, accurate, and complete. Any failure to fulfill orders or delivery issues arising from inaccurate or outdated information, along with any additional costs incurred, shall be your responsibility. Your personal information will be collected, used, and protected in strict accordance with our Privacy Policy. We will not sell or transfer your information to third parties without your explicit consent.
3. Prohibited Conduct
When using this website, you agree not to engage in the following activities:
-
Accessing or scraping website content in bulk through any automated means (such as bots, crawlers, etc.);
-
Uploading or transmitting any files containing viruses, malicious code, or other elements that may impair the normal operation of the website;
-
Impersonating others or misrepresenting your relationship with Rarevn or HONGKONG KATE LIMITED;
-
Violating any applicable international or local laws and regulations.
4. Order Acceptance and Rejection
Rarevn reserves the right to refuse or cancel any order, including but not limited to the following circumstances:
-
The purchased item has a pricing error or significant description error;
-
Your payment method cannot be verified;
-
The shipping address is in an area we are unable to serve;
-
We reasonably suspect that the order is for commercial resale or fraudulent purposes.
If your order is cancelled, we will notify you via email and refund all amounts already collected.
III. Pricing and Payment
1. Pricing
All product prices on this website are quoted in US Dollars (USD) and include the value of the merchandise itself, but do not include shipping fees or any import duties, value-added taxes, or other local taxes that may apply at the destination (please refer to the "Shipping Policy" for specific shipping charges). HONGKONG KATE LIMITED reserves the right to adjust prices in response to market and cost changes. Confirmed orders will be charged at the price in effect at the time of order placement and will not be affected by subsequent price adjustments.
2. Payment Methods
We support major international payment methods, including but not limited to credit cards (Visa, MasterCard, American Express), debit cards, and PayPal. All payment information is transmitted through encrypted channels, and HONGKONG KATE LIMITED does not store your complete payment card details. Please note that we do not support WeChat Pay or Alipay as payment channels.
3. Currency Settlement
All transactions are settled in US Dollars. If your payment account uses another currency, the final amount charged will be converted at the exchange rate applied by your issuing bank or payment platform on that day. The exchange rate and any applicable foreign transaction fees are determined by your issuing institution, and Rarevn has no control over and assumes no responsibility for these charges.
IV. Intellectual Property and Brand Ownership
Rarevn and its related logos, graphics, and names are registered trademarks or commercial identifiers owned by HONGKONG KATE LIMITED. No third party may use, imitate, or register any similar identifiers without explicit written permission. We reserve the right to take legal action against any infringement of our brand intellectual property rights in accordance with applicable laws. Products purchased on this website are for personal, non-commercial use only and may not be resold in bulk or used for any commercial purposes. Any such unauthorized commercial use may result in legal action by HONGKONG KATE LIMITED under this policy and applicable law.
V. Limitation of Liability and Disclaimer
1. General Disclaimer
To the fullest extent permitted by law, Rarevn and HONGKONG KATE LIMITED shall not be liable for any delay or failure to perform obligations caused by force majeure events (including but not limited to natural disasters, wars, strikes, government actions, cyberattacks, system failures, etc.). We shall not be liable for any indirect losses (such as loss of revenue, profits, goodwill, etc.) arising from causes not attributable to our fault.
2. Product Use Responsibility
Dresses are everyday wearing apparel, and their fabrics and accessories comply with general consumer product safety standards. However, individual skin sensitivity varies. If you have a history of allergies to specific fabrics (such as polyester, wool, silk, etc.), please read the fabric composition carefully before purchasing and make your own judgment on whether the item is suitable for wearing. Rarevn and its operating entity shall not be liable for any discomfort arising from personal skin allergies.
3. Third-Party Links
This website may contain links to third-party websites, provided solely for your convenience in accessing additional information. We assume no responsibility for the content, privacy policies, or operational practices of third-party websites, and you access such links at your own risk.
VI. Policy Updates and Revisions
HONGKONG KATE LIMITED reserves the right to revise this Service Policy at any time in response to business development needs, changes in laws and regulations, or adjustments in industry standards. Revised content will be posted on this page, with the "Policy Update Date" updated at the bottom of the page. For material changes, we may provide additional notice via website announcement or email. Revisions become effective immediately upon posting, and your continued use of this website constitutes your acceptance of all revised terms. We recommend that you review this page periodically for the most current Service Policy information.
Policy Update Date: September 2, 2026
VII. Contact Us
If you have any questions regarding any provision of this Service Policy, or if you need assistance during website browsing, order placement, or after-sales processes, please do not hesitate to contact us through the following official channels. The team at HONGKONG KATE LIMITED will carefully read every message and provide substantive responses during business hours.
Brand Name: Rarevn
Website: www.rarevn.com
Email: ssad41885@gmail.com
Phone: +85263052773
Company Name: HONGKONG KATE LIMITED
Company Address: UNIT E01 10/F WONG KING1 INDUSTRIAL BUILDING NO 2-4 TAI YAU STREET SAN PO KONG KL
GOVERNING LAW
These Terms of Service and any separate agreements whereby we provide you shall be governed by and construed in accordance with the laws of Hong Kong.